State Farm® Insurance Agent Dawn Covington
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jennifer Warren
October 22, 2025
"I’ve been with State Farm for a while now and every time Kasey has helped me above and beyond. She’s the best agent I could ask for, super sweet, funny and kind. If you need anything insurance related, ask for Kasey Gent."
"Thank you, Jennifer, for sharing your experience with us. It's wonderful to hear how Kasey has consistently gone above and beyond to assist you. We are delighted to know she has made such a positive impact with her kindness and sense of humor. Your recommendation means a lot, and we appreciate your trust in us for your insurance needs."
Meka
October 9, 2025
"I have been working with Peter to get my affairs in order and the experience was remarkable. The transparency and clarity through several options were top tier. The glue tying the decisions together was his ability to answer every question thoroughly as well as creating an environment where I felt comfortable enough to discuss and share. I am looking forward to him being my new agent."
"Thank you, Meka, for sharing your experience with Peter. It's wonderful to hear that his transparency and clarity made a positive impact on your decision-making process. Creating a comfortable environment for open discussion is something we strive for, and it's great to know Peter succeeded in that. We're excited to continue serving you and appreciate your trust in us."
Rick Dep
October 9, 2025
"I can't say enough about Ms. Kasey Gent at the office. She helped my wife and I move 3 vehicles, 1 motorcycle, and an RV over from my previous company saving me a couple hundred a year in auto insurance. The real benefit, besides the friendly and knowledgeable service, she saved me over $1K a year in home owner's insurance bundling it all together. The app is useful as well. If you're in the market for auto/home or whatever, do yourself a favor and call Kasey, you wont regret it."
"Thank you for sharing your experience with us. It's wonderful to hear how Kasey was able to assist you and your wife in transitioning your vehicles and RV, while also helping you save significantly on your insurance. We're glad to know that the service and the app have been beneficial for you. Your recommendation means a lot, and we're here to continue providing the support you need."
Kirk T
September 20, 2025
"Extremely professional with a great customer support and fast service. Aaron always kept us up to date on policy transfers and all the behind the scenes transactions. Highly recommended for all insurance needs."
"Thank you, Kirk, for sharing your experience. It's wonderful to hear that Aaron's professionalism and dedication made a positive impact. Keeping our clients informed and ensuring a smooth process is a top priority for us. Your recommendation means a lot, and we're glad to have been able to assist with your insurance needs."
linda brown
August 6, 2025
"It was great talking to him. Very helpful"
"Thank you, Linda, for sharing your positive experience. It's wonderful to hear that the conversation was helpful for you. Your feedback is greatly appreciated and encourages us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
Jeffrey Carter
July 29, 2025
"Always 100% responsive, helpful, and friendly!"
"Thank you, Jeffrey, for sharing your positive experience with us! It's wonderful to hear that you find our team responsive, helpful, and friendly. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Charmaine Sutton
July 25, 2025
"The agents at this location are simply amazing! I’ve had top service for almost twenty years."
"Thank you, Charmaine, for sharing your wonderful experience with us! It's fantastic to hear that you've received top service for almost two decades. Our team is dedicated to providing the best support possible, and your feedback truly means a lot to us. We look forward to continuing to serve you in the future."
Jim Newsham
June 26, 2025
"In Janyary of 2025, my first claim in 20 plus years with Dawn's agency was handled expeditiously, professionally and without any issues. My reimbursement for a towing service was handle in the same manner. Thank you Lisa for staying on top of that issue and keeping me well informed. You're awesome."
"Thank you, Jim, for sharing your experience. It's wonderful to hear that your claim was handled smoothly and that Lisa provided excellent support. Your feedback is greatly appreciated, and we're glad to have been able to assist you efficiently."
Adrienne
May 16, 2025
"When I had a rock damage my windshield they covered most of the cost of repair with no trouble at all. Their customer service is outstanding"
"Thank you, Adrienne, for sharing your experience. It's great to hear that the process of repairing your windshield went smoothly and that our customer service met your expectations. Your feedback is truly appreciated, and we're glad to have been able to assist you."
Sherry Smith
May 16, 2025
"Have had insurance with Dawn and company since 2001..home, auto, life and other. Her and her team have always been available and so helpful. When you have an agent that shows they actually care about you and not just the bottom line they are keepers! This is Dawn and team!!"
"Thank you, Sherry, for sharing your experience with us. It's wonderful to hear that you feel supported and valued by Dawn and the team. We truly appreciate your trust and loyalty over the years. Your kind words motivate us to continue providing the best service possible."
Roger Stables
May 5, 2025
"Great people and service"
"Thank you, Roger, for your kind words and perfect rating. It's wonderful to hear that you had a positive experience with our team and service. Your feedback is greatly appreciated and motivates us to continue providing excellent support. If there's anything else we can assist you with, please let us know."
Courtney Kennedy
April 18, 2025
"Kasey has been so helpful and has went above and beyond to help us with the new transition of our auto insurance. She is always available to help and answer all of our questions. Thank you so much for being the best to work with!"
"Thank you for sharing your experience, Courtney. It's wonderful to hear that Kasey has been so helpful during your transition to our auto insurance. We strive to provide the best service possible, and it's great to know that Kasey has been able to assist you effectively. Your feedback is truly appreciated!"
Roscoe Wright
April 13, 2025
"This office has offered very good service for more than 5 years."
"Thank you, Roscoe, for sharing your positive experience with our office over the past five years. It's wonderful to know that our service has met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
M B
March 22, 2025
"Very professional and gave very good customer service. I was calling for a quote because the staff at my insurance company was rude and condescending, Aaron answered all my questions and explained everything to me. I decided to change companies right then. Sometimes all it takes is taking time."
"Thank you for sharing your experience. It's wonderful to hear that Aaron was able to assist you effectively and provide the service you were looking for. We appreciate your decision to choose us for your insurance needs and are committed to maintaining the level of service that made a difference for you. If you have any further questions or need assistance, feel free to reach out."
Cathy Brown
March 14, 2025
"I am glad I went with State Farm for my homeowner's dwelling insurance. Agent Aaron Parker with his pleasant personality took the time to get the best coverage for my 104-year-old house in a coastal area. Feeling Grateful!"
"Thank you, Cathy, for sharing your positive experience with us. It's wonderful to hear that Aaron Parker was able to assist you in finding the best coverage for your historic home. We truly appreciate your trust in us for your homeowner's dwelling insurance needs. Your satisfaction is our priority, and we're grateful to have you as part of our State Farm family."
Connie Martin
November 13, 2024
"Ever since we moved to Elizabeth City and before we actually moved here, all persons that I have come in contact with at Dawn Covington-State Farm are wonderful, and helpful, especially our agent Aaron Parker. Through the processes from getting car insurance, builders risk insurance and finally homeowners insurance, Aaron has been informative, helpful and always prompt with anything that we need. We look forward to many more years."
"Thank you so much for sharing your experience! It's fantastic to hear that Aaron has been informative, helpful, and prompt throughout your insurance processes. We're delighted to have you as part of our State Farm family and look forward to many more years of serving your insurance needs!"
Dan & Becky Hay
November 6, 2024
"We have had top-notch service from Kasey! A truly incredible experience."
"Thank you so much for sharing your experience! It's wonderful to hear that Kasey provided you with such exceptional service. We're delighted to know you had an incredible experience with us!"
Janice Eiler
October 9, 2024
"Friendly, great communication, swift service and reasonable prices."
"Thank you so much for your kind words, Janice! It's wonderful to hear that you found our communication clear and our service swift. We're delighted that you appreciate our reasonable prices."
Pierre Granger
July 24, 2024
"Dawn is an amazing agent. Please contact her for all of your insurance needs. She is trusted in North Carolina."
"Thank you for your kind words, Pierre! We're thrilled to hear that you trust Dawn with your insurance needs. Your support means a lot to us!"
Andrea Cooper
May 31, 2024
"Kasey is an amazing agent! This was my first time getting insurance on my own and I had lots of questions. Kasey was able to help me find which coverage worked best for me while being informative. She had great customer service, was prompt when responding, and very kind. I highly reccomend this agent and agency!"
"Thank you for sharing your positive experience with Kasey! We are thrilled to hear that she provided you with excellent customer service and guidance in finding the right coverage for you. We appreciate your recommendation and look forward to continuing to assist you with your insurance needs."
Faith Christian
May 31, 2024
"Great service, very helpful, and fulfills my expectations. Recommend 100%!"
"Thank you for the glowing review, Faith! We're thrilled to hear that our service met your expectations. We appreciate your recommendation and look forward to continuing to provide you with excellent service."
Steve Owens
April 26, 2024
"Always pleasant to work with, helpful, and reasonably priced in comparison to other insurance companies. Been here for 40+ yrs."
"Thank you so much for your kind words and appreciation. It's always a pleasure serving you, and we're grateful for the opportunity to assist you with your insurance needs."
Emily Smirlock
February 28, 2024
"Really great and friendly service! Aaron really stuck with me and helped me figure everything out. Overall very pleased! Thank you"
"Thank you for sharing your positive experience! We're thrilled to hear that you received really great and friendly service, and that Aaron stuck with you to help figure everything out. Your satisfaction is our priority, and we're delighted that you are overall very pleased."
Kevin W Harris
February 4, 2024
"Aaron is the truth. He was very helpful and knowledgeable of his job."
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."
Erna Bright
January 26, 2024
"They are fantastic. Smiles and friendily."
"Thank you for your kind words! We're delighted to hear that you had a great service experience with us. Providing excellent service is our top priority, and your feedback motivates us to continue delivering the best for our customers."